Terms & Conditions

1. Definitions

In these Terms, the following expressions have the meanings assigned to them below:

• "mpo388" — the online gaming platform accessible at https://mpo388.cam, operated by the Platform operator.
• "Account" — the personal gaming account registered by a Player on mpo388.
• "Player" / "User" — any natural person who has registered an Account with mpo388.
• "Services" — all games, betting markets, financial transaction services, and customer support functions offered through mpo388.
• "Bonus" — any promotional credit, free bet, free spin, cashback, or other incentive issued to a Player by mpo388.
• "Wagering Requirement" — the number of times a Bonus amount must be bet before associated winnings can be withdrawn.
• "KYC" — Know Your Customer identity verification procedures required to authenticate a Player's identity and age.
• "IDR" / "Rp" — Indonesian Rupiah, the sole currency supported on mpo388.
• "Prohibited Jurisdiction" — any country or territory from which access to mpo388's Services is restricted or forbidden under applicable law.
• "Force Majeure" — any event beyond mpo388's reasonable control, including natural disasters, acts of government, war, or systemic internet outages.

2. Eligibility

To register and maintain an Account with mpo388, you must satisfy all of the following eligibility criteria at all times:

1. You must be at least 21 years of age. mpo388 enforces a strict minimum age requirement and conducts identity verification to confirm this. Any Account found to have been opened by or used by a person under 21 will be immediately and permanently closed, and any balance forfeited.
2. You must be a natural person acting in your own name and on your own behalf. Corporate entities, trusts, and non-natural-person structures are not permitted to hold Accounts.
3. You must not be registered as a self-excluded Player with mpo388 or through any applicable self-exclusion scheme.
4. You must not be accessing the platform from a Prohibited Jurisdiction. It is your responsibility to ensure that using mpo388's Services is lawful in your jurisdiction of residence before registering an Account.
5. You must be of sound mind and not be acting under any form of legal incapacity.
6. You must not be an employee, officer, director, or close relative of an employee of mpo388 or any of its affiliated service providers, unless express written permission has been obtained.

3. Account Registration

3.1 Single Account Policy

Each Player is permitted to hold only one Account on mpo388. Opening multiple Accounts — whether under the same name, address, device, IP address, payment method, or any other identifier — is strictly prohibited. Where duplicate Accounts are detected, mpo388 reserves the right to close all associated Accounts and confiscate any Bonus funds held within them.

3.2 Accuracy of Information

You must provide accurate, complete, and truthful information during the registration process and keep that information up to date at all times. mpo388 reserves the right to request documentary evidence to confirm any information provided. Providing false, misleading, or outdated information is grounds for immediate Account termination.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. mpo388 will never contact you to request your password. Any activity carried out under your Account credentials is your sole responsibility. If you suspect unauthorised access to your Account, you must notify our support team immediately so that protective measures can be applied without delay.

3.4 Account Credentials

Your username must not impersonate any person, brand, or entity, and must not contain offensive, obscene, or defamatory language. mpo388 reserves the right to require a username change at its sole discretion. Passwords must meet the minimum complexity requirements specified at the time of registration and should be changed regularly as a security best practice.

4. KYC Verification

4.1 Mandatory Verification

mpo388 is required to conduct Know Your Customer (KYC) verification on all Accounts before processing any withdrawal request. KYC may also be triggered by large deposit volumes, unusual betting patterns, or at mpo388's discretion at any stage of the Account lifecycle.

4.2 Required Documents

Players may be requested to provide one or more of the following documents:

• Government-issued photo identification (KTP, passport, or equivalent);
• Proof of residential address dated within the past three months (utility bill, bank statement, or equivalent);
• Proof of payment method ownership (photograph of bank card, screenshot of e-wallet account under the same name as the registered Account);
• Any additional documentation reasonably requested by our compliance team.

4.3 Verification Timelines

mpo388 aims to complete KYC reviews within 2–5 business days of receiving all required documentation. During the review period, withdrawals will be placed on hold. Deposits and gameplay may continue unless the Account has been suspended pending investigation. mpo388 accepts no liability for any losses incurred during a KYC hold period.

4.4 Failure to Verify

If a Player fails to provide satisfactory KYC documentation within 30 days of a verification request, mpo388 reserves the right to restrict Account functionality, suspend withdrawal capabilities, or close the Account entirely. In cases of suspected fraud or money laundering, Account balances may be frozen pending investigation by the relevant authorities.

5. Deposits & Withdrawals

5.1 Accepted Payment Methods

mpo388 accepts deposits and processes withdrawals via the following approved channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are denominated exclusively in Indonesian Rupiah (IDR / Rp).

5.2 Deposit Conditions

• Deposits must be funded from a payment method registered in your own name. Third-party deposits are not permitted.
• mpo388 does not charge deposit fees, though your bank or e-wallet provider may apply their own transaction charges.
• Minimum and maximum deposit limits apply per transaction and per day; current limits are displayed at the point of deposit.
• mpo388 is not responsible for deposits delayed by your bank or e-wallet provider due to technical issues or banking maintenance windows.

5.3 Withdrawal Conditions

• Withdrawals will only be processed to a payment method registered in the same name as the Account holder.
• All active Bonus wagering requirements must be satisfied before a withdrawal request will be approved.
• mpo388 targets same-day processing for withdrawal requests received before 20:00 WIB on business days; requests received after that cut-off will be processed on the following business day.
• mpo388 reserves the right to apply enhanced due-diligence checks to withdrawal requests that trigger risk thresholds, which may extend processing times.
• Minimum withdrawal amounts apply and are displayed at the point of request.

5.4 Currency

The sole operating currency on mpo388 is Indonesian Rupiah (Rp / IDR). No currency conversion is offered or applied. All displayed balances, bet amounts, winnings, and bonuses are denominated in Rp.

6. Bonuses & Promotions

6.1 General Bonus Terms

All Bonuses issued by mpo388 are subject to the wagering requirements and specific conditions published alongside each promotion. By claiming any Bonus, you agree to be bound by those specific conditions in addition to these general Terms.

6.2 Wagering Requirements

Bonus funds and any winnings derived from Bonus funds are subject to a minimum wagering requirement before they become withdrawable. The applicable multiplier is stated on each promotion page. Until the wagering requirement is fully satisfied, bonus-derived winnings remain non-withdrawable and are ringfenced within the Bonus balance.

6.3 Bonus Abuse

mpo388 actively monitors for patterns of Bonus abuse, including but not limited to: claiming multiple Bonuses from a single household or device; placing low-risk or hedged bets solely to satisfy wagering requirements; coordinating with other Players to exploit promotional terms. Where Bonus abuse is detected, mpo388 reserves the right to void the Bonus, confiscate associated winnings, and close the Account.

6.4 Modification and Withdrawal of Promotions

mpo388 reserves the right to alter, suspend, or discontinue any promotion at any time without prior notice. Promotional offers are not transferable and carry no cash value except as expressly stated in the promotion terms.

7. Game Rules & Betting

7.1 Game Integrity

All games available on mpo388 — including slot titles from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft; live dealer tables; sports betting markets; and togel (Indonesia's traditional numbers lottery) draws — operate on certified random number generators (RNG) or are conducted by accredited live dealers. Results are final once confirmed by the system.

7.2 Sports Betting

Sports betting markets, including football (bandar bola — Indonesia's popular football-pool betting format), mix parlay (accumulator bets combining multiple selections), and single-match markets covering BRI Liga 1, the EPL, La Liga, Serie A, the UEFA Champions League, and international fixtures, are governed by the specific sport rules published in our FAQ and on individual market pages. Odds are subject to change without notice before a bet is confirmed.

7.3 Bet Acceptance

A bet is only valid once a confirmation reference number has been issued by the mpo388 system. Verbal or implied acceptance of a bet prior to system confirmation is not binding. mpo388 reserves the right to void any bet placed in error, placed at manifestly incorrect odds, or placed in contravention of these Terms.

7.4 Technical Faults

In the event of a system malfunction, disconnection, or software error during active gameplay, mpo388 will use commercially reasonable efforts to reconstruct the game state from server logs. Where reconstruction is not possible, the affected round will be voided and the applicable stake returned to the Player's Account balance. mpo388 accepts no further liability for losses arising from technical faults beyond the return of the stake.

8. Prohibited Conduct

The following conduct is strictly prohibited on mpo388 and may result in immediate Account suspension or permanent closure without notice:

• Using automated software, bots, scrapers, or any artificial intelligence tool to interact with the platform, place bets, or gain an informational advantage;
• Engaging in match-fixing, collusion with other Players, or any activity intended to manipulate game or betting outcomes;
• Attempting to hack, reverse-engineer, or interfere with mpo388's software, servers, or infrastructure;
• Using the platform for any money-laundering, fraud, or other illegal financial activity;
• Creating multiple Accounts or assisting another person in circumventing the single-account policy;
• Selling, transferring, or purchasing mpo388 Accounts or Account balances;
• Engaging in abusive, threatening, or discriminatory communication with mpo388 staff or other Players;
• Exploiting software bugs or errors to gain an unfair advantage — any winnings obtained through exploitation will be forfeited and the bug must be reported to our support team immediately upon discovery.

9. Intellectual Property

All content on the mpo388 platform — including but not limited to software, graphics, logos, text, game assets, interface designs, and data compilations — is the exclusive property of mpo388 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal entertainment purposes in accordance with these Terms.

You may not copy, reproduce, distribute, publish, display, modify, create derivative works from, or commercially exploit any portion of the mpo388 platform or its content without express prior written consent from mpo388. Any unauthorised use will result in immediate Account termination and may give rise to civil or criminal liability.

10. Privacy & Data

Your personal data is collected and processed in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering an Account, you consent to the collection, storage, processing, and use of your personal data as described in that policy. We encourage you to read the Privacy Policy carefully before registering.

mpo388 does not sell or rent your personal data to unaffiliated third parties for their own marketing purposes. Data shared with our payment processors, game studios, and KYC verification partners is shared solely to the extent necessary to deliver the Services and maintain regulatory compliance.

11. Limitations of Liability

11.1 No Guarantee of Winnings

Gambling involves risk. mpo388 makes no representation or warranty that any Player will win any amount of money by using the platform. Past performance of any game or betting market is not indicative of future results.

11.2 Limitation of Liability

To the maximum extent permitted by applicable law, mpo388's total aggregate liability to any Player arising out of or in connection with these Terms or the Services — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.

11.3 Excluded Losses

mpo388 shall not be liable for any:

• Loss of profits, revenue, or anticipated savings;
• Loss of data or goodwill;
• Indirect, consequential, special, or punitive damages;
• Losses arising from Force Majeure events;
• Losses arising from a Player's own failure to secure their Account credentials.

11.4 Service Availability

mpo388 does not guarantee uninterrupted access to the platform. Scheduled maintenance, unforeseen technical issues, or events beyond our control may result in temporary service unavailability. mpo388 will endeavour to provide advance notice of scheduled downtime where reasonably practicable.

12. Termination

12.1 Termination by mpo388

mpo388 reserves the right to suspend or permanently close any Account at any time, with or without prior notice, for reasons including but not limited to: breach of these Terms; suspected fraud or money laundering; failure to complete KYC; access from a Prohibited Jurisdiction; or any conduct determined to be harmful to the integrity of the platform or other Players. Upon termination for cause, any Bonus balances will be forfeited. Verified real-money balances will be returned to the Player via the original deposit method, subject to any applicable legal holds or investigation requirements.

12.2 Termination by the Player

You may close your Account at any time by contacting our support team. Before closure, all pending bets must be settled and any outstanding verification requirements fulfilled. Remaining verified balances will be returned within the standard withdrawal processing timeframe following Account closure confirmation.

13. Amendments

mpo388 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will provide reasonable notice by publishing an updated version of these Terms on this page with a revised "Last Updated" date. Your continued use of the platform following publication of an updated version constitutes your acceptance of the revised Terms.

We recommend that you review this page periodically to stay informed of any changes. If you do not agree with any modification to these Terms, you must cease using the platform and may close your Account in accordance with Clause 12.2 above.

14. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which mpo388 holds its operating authorisation.

Any dispute arising between a Player and mpo388 shall first be submitted to our internal complaints resolution process. Players are encouraged to contact our support team in the first instance. If a satisfactory resolution cannot be reached through internal channels within 30 days, the matter may be escalated to the applicable regulatory authority or an independent dispute resolution body as designated by mpo388's licensing authority.

Nothing in these Terms limits any statutory rights that may apply to you as a consumer under the laws of Indonesia or any other applicable jurisdiction that cannot be excluded by contract.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the platform. For written correspondence, you may reach us at the following email address:

For responsible gaming support, self-exclusion requests, or deposit-limit adjustments, please visit our dedicated Responsible Gaming page, where full guidance is provided.